Terms of Use

Services and eligibility

Felican AI provides business AI products, hosted software, implementation, education, and related services. The Starter Pack and its products are offered for business and commercial use. You must be at least 18 years old and legally able to enter a contract. Product pages and Stripe checkout form part of these terms for the products, prices, payment plan, and allowances shown when you purchase. A separate signed agreement controls if it expressly conflicts with these terms.

AI systems and output

AI can produce incomplete, outdated, or incorrect information. You are responsible for reviewing output before using it and for decisions made from it. Felican AI services are not a substitute for legal, medical, financial, tax, employment, or other licensed professional advice. You may not represent AI output as verified by Felican AI.

Email and text delivery

When you request eBook access and provide contact information, Felican AI may send the requested library link to the email address or mobile number you enter. Message frequency is one text per eBook request. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. For support, email [email protected].

Purchases and delivery

The AI Starter Pack is a monthly subscription at the price shown, billed in advance; it includes the channels described on its page. Each order also carries a one-time setup fee for implementation. You may pay the setup fee in full at checkout, or choose the payment plan, which spreads it across five equal monthly payments billed with your subscription; the payment plan ends automatically after the fifth payment. The setup fee is owed in full once your order is placed: if you cancel before the payment plan is complete, the remaining setup payments are still due. Your first month and the first (or only) setup payment are charged in the same Stripe checkout. Prices are in U.S. dollars unless stated otherwise, and applicable taxes may be added where required. After payment, you receive access to the setup generator and provide the business information used to create your products. Delivery estimates are estimates, not guarantees, and depend on complete and usable information from you.

Feli-Scan website security

The free Feli-Scan is a passive scan: it reads only what a website already shows any visitor (its pages, headers, certificate, a small set of well-known public addresses and public DNS records). It does not log in, attempt an exploit, or change anything. Only scan websites you own or are allowed to check; scan results are informational, reflect what was visible at the time, and are not a guarantee that a site is secure or insecure.

Feli-Scan Monitor is a monthly subscription at the price shown at checkout, billed until you cancel. You may cancel at any time from your portal; monitoring continues until the end of the period you have paid for. Monitor is passive only: it runs the same kind of read-only scan as the free Feli-Scan, more deeply and every day, reports findings and suggested fix steps, and emails you when something changes. It does not change, repair or log in to your website. You confirm that you own or are authorized to manage the website you add.

AI Hacker Shield is a one-time done-for-you service that starts at the price shown, payable in full or in five monthly payments on the terms shown at checkout. A specialist contacts you first and quotes a fixed price; an unusually large job is quoted separately before you pay. Before any active testing or repair we require a signed written authorization from you and verification that you control the domain. Access credentials you share are stored encrypted, shown only to the specialist assigned to your job, and deleted 14 days after delivery. We deliver a before/after report when the work is complete.

No security service can prevent every attack. Felican AI does not guarantee that any website is unbreakable or will never be compromised, and scan results reflect what was visible at the time.

Subscriptions and allowances

Your monthly subscription covers hosting, maintenance, support, and updates for the AI Starter Pack, with the usage allowances (such as storage, Chat AI replies, Voice AI minutes, and Private AI processing) shown in your workspace.

Allowances apply across your account, reset each billing period, and do not roll over. Model-processing consumption varies by model and request size. We send advance usage warnings where available. If an allowance is exhausted, the affected feature may pause until the next reset. Felican AI does not automatically charge usage overages.

Renewal, changes, and cancellation

Your subscription renews automatically each month at the price shown in checkout until canceled. You can manage payment details, invoices, changes, and cancellation through the Stripe billing portal or by contacting [email protected]. Stripe shows any prorated charge or credit before a mid-cycle plan change is confirmed. Cancellation takes effect at the end of the paid billing period and stops future monthly product charges; it does not cancel setup payments still due under a payment plan. Failed or unpaid renewals, including payment-plan setup payments, may pause hosted products. If a recurring plan price changes, we will provide advance notice and the new price will apply to a later renewal; you may cancel before it takes effect.

Refunds

Before generation begins, you may ask us to cancel a Starter Pack order by emailing [email protected]. Because the setup fee covers customized implementation, setup payments are non-refundable once generation or implementation begins, except where required by law. Monthly subscription charges are non-refundable after a billing period begins, except where required by law; cancellation prevents future renewals.

Your data and ownership

You retain your rights in the business information, files, and instructions you provide. As between you and Felican AI, you own the output generated specifically for your business to the extent allowed by law and subject to third-party rights. You give Felican AI and its service providers a limited permission to host, process, transmit, and back up your material only as needed to deliver, secure, support, and improve the service. Your private business content is not used to train a public AI model.

Your responsibilities

You confirm that you have permission to provide all material you upload and that your use of the products complies with applicable law. Do not upload payment-card data, Social Security numbers, medical records, authentication secrets, unlawful content, or material you do not have the right to use. You are responsible for notices and consent required for your own customers, including for website chat, phone calls, messages, and recordings. Call recording is off by default unless separately enabled.

Acceptable use

You may not bypass security or usage limits; interfere with operation; probe or access another customer’s data; resell access without written permission; submit malware or unlawful material; impersonate another person; violate privacy, intellectual-property, or communications laws; or use the service to harm, deceive, discriminate against, or unlawfully monitor others.

Third-party services

The products may rely on payment, hosting, storage, communications, AI-model, voice, telephony, and other service providers. Those providers may process data under their own terms and policies. Features may change if a provider changes or discontinues a service. Links to independent websites are provided for convenience, and Felican AI is not responsible for their services.

Felican AI intellectual property

Felican AI retains its rights in its platform, software, models, templates, methods, website, branding, and pre-existing materials. Except for the limited right to use a purchased product for your business, no Felican AI rights are transferred to you.

Suspension and termination

We may limit or suspend access to protect the service, prevent harm, address security or legal risk, enforce these terms, or respond to nonpayment. When hosting ends, your products stop operating. We may retain the workspace for up to 30 days to permit recovery or export before deletion, while billing, tax, fraud-prevention, and legal records may be retained longer. Contact us within that period if you need help exporting your data.

Availability and warranties

Services are provided “as is” and “as available.” We do not guarantee uninterrupted operation, a particular business result, error-free AI output, lead volume, revenue, appointment volume, or compatibility with every third-party system. To the fullest extent allowed by law, Felican AI disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent allowed by law, Felican AI is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. Felican AI’s total liability arising from the services will not exceed the amount you paid Felican AI for the affected services during the 12 months before the event giving rise to the claim. This section does not limit liability that cannot legally be limited.

Governing law and venue

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Except where applicable law requires otherwise, any legal proceeding arising from these terms or the services must be brought in the state courts located in Palm Beach County, Florida, or the federal courts having jurisdiction over Palm Beach County, and each party consents to that jurisdiction and venue.

General terms

If any part of these terms is unenforceable, the remaining parts stay in effect. A failure to enforce a provision is not a waiver. You may not transfer these terms or your account without our written permission; Felican AI may transfer them as part of a merger, financing, reorganization, or sale of all or part of its business. These terms, the product and plan details shown at purchase, the Privacy Policy, and any applicable signed agreement form the entire agreement for the services they cover.

Changes

We may update these terms as the services change. Material changes apply prospectively after the revised terms are posted or otherwise presented to you. The effective date above shows the latest revision.

Contact and legal notices

Felican AI Inc. can be reached at [email protected] or by mail at 848 Main Street, Suite 10-171, Billings, MT 59105-3358. Please include enough information for us to identify and respond to your request.