AI for electrical contractors
AI for Electrical contractors
An electrical call can be a flickering light or a burning smell, and the person on the phone often cannot tell you which.
The problem, specifically
Electrical intake carries a safety question most trades do not have. A caller describing a burning smell, a hot outlet or a tripping breaker that will not reset needs a different response from one with a dead socket, and the caller rarely knows which category they are in.
On the commercial side the problem shifts: crews across several sites, material costs that determine whether a job made money, and bids whose accuracy depends on knowing what the last similar job actually cost.
Most electrical contractors run both sides of that with the same small office team.
What we deploy
Voice AI
Asks the safety questions first, every time, and escalates anything with a burning smell, heat or smoke immediately — including telling the caller to kill the breaker while help is arranged.
Relay
Crew allocation across sites, equipment and material tracking, supplier invoice reading, and job-cost visibility that feeds better bids.
Felican IDP
Reads supplier invoices and material receipts into structured job costs instead of somebody keying them at the end of the month.
What makes this different in your trade
Safety questions come before scheduling questions
Burning smell, heat at an outlet, smoke, a breaker that will not reset — these get identified and escalated before any conversation about availability. This rule is written first and tested hardest.
Job costing that actually closes the loop
Material invoices read into job costs mean your next bid is priced against what the last one really cost, rather than against what you hoped it cost.
Multi-site crew allocation
Three crews, five sites and a callback creates a scheduling problem that is genuinely hard to hold in your head. It is straightforward to hold in software.
Questions people actually ask
Before you call
Can it handle a safety emergency appropriately?
It identifies the signs, gives the standard safety instruction, and escalates to a person immediately. It does not attempt to diagnose or talk anyone through electrical work, and that boundary is explicit in the rules.
Does it work for commercial as well as residential?
Yes, and they get handled differently — commercial calls usually need a project contact and a site rather than a dispatch, and the routing reflects that.
Talk to someone who knows electrical
A short call, and an honest answer about whether this is worth doing for your business.
