Industries
The trades and practices we build for
The method does not change between industries. The failure we are designing around does, which is why each of these has its own page rather than a paragraph.
Pick your trade
HVAC contractors
The no-heat call at 11pm on the first cold night of the year is the most valuable call your business gets, and it is the one most likely to reach voicemail.
PlumbingPlumbing contractors
A plumbing emergency does not wait for business hours and the caller does not make a second call. They call the next plumber.
ElectricalElectrical contractors
An electrical call can be a flickering light or a burning smell, and the person on the phone often cannot tell you which.
Medical & dentalMedical and dental practices
Your front desk cannot answer three lines and the patient standing at the counter at the same time, and the patient at the counter has to win.
LegalLaw firms
A prospective client who reaches voicemail calls the next firm on the list, and intake quality decides whether the matter was worth taking anyway.
Pool & outdoorPool, patio and outdoor service companies
A pool company's phone carries three unrelated businesses at once, and treating them the same is what makes the day chaotic.
ManufacturingManufacturing and industrial businesses
The documents your quoting depends on are exactly the documents you cannot put into a public AI tool.
Not listed?
Most of our work is outside these eight. The shape of the problem is usually familiar even when the trade is not.
